FAQ

We are made to order small business and make products in small batches. Allow us 5-7 business days (per piece) to prepare and ship your order.

Yes, we ship pan India.

We do not allow returns or refunds unless the product was damaged in shipping. We request you to record an unboxing video for the proof of damaged shipped product. Without proof, your product will be invalid for Return or Refund. For more assistance, email at daakshyastore@gmail.com with your order number and query.

At Daakshya Store, we are thrilled to help you make your gifting experience memorable and your bulk purchases seamless! Whether you're looking to order artisan-made home decor items for special occasions or need a large quantity for corporate gifts, we have you covered. To place an order for gifting or in bulk, follow these simple steps: 1. **Visit Our Website:** Head over to www.daakshyastore.com and browse our extensive collection of handmade candles. 2. **Select Your Items:** Choose the products you wish to gift or buy in bulk. Our collection includes unique pieces that add a personal touch to any space. 3. **Contact Us:** Once you have your selection, reach out to us via email at daakshyastore@gmail.com. Provide details such as the number of items, any special packaging requirements, and your delivery timeline. 4. **Receive a Quote:** We will provide you with a detailed quote based on your requirements and help finalize your order. 5. **Secure Payment:** Once everything is confirmed, you can proceed with payment through our secure payment options. 6. **Delivery:** Sit back and relax! We'll handle the rest and ensure your order reaches its destination on time and in perfect condition. We love being part of your special moments. For any more questions or assistance, don’t hesitate to reach out. We're here to help!